HQ Inspection Suite
Email HQ support to request deletion of your login and associated personal data. Opening the email link does not submit a request or delete anything.
Last updated: 27 October 2026Send your request from the email address associated with your HQ account. Include your name and say that you want the account and associated personal data deleted. Do not send your password or access tokens.
If you cannot access that email address, contact the same support address so account ownership can be verified. Requests are normally completed within 30 days after your account is verified.
The request covers your authentication account, personal workspace, certificates, study progress, preferences and saved app connection credentials. Support will verify ownership before processing it.
Deleting a personal login does not silently destroy company-owned work. Shared jobs, messages, issued reports, financial records and audit evidence may be transferred, de-identified or retained where law, contract, safety or accreditation obligations require it. Any applicable retention is reviewed when your request is processed.
Files already held independently by Dropbox, Google, Microsoft, Xero or another service remain controlled through those services and the account that holds them. Removing the app from your device does not by itself delete your HQ account.
Reply to your support email promptly if you want to change or cancel the request. Support can confirm whether processing has started and what can still be stopped.