Getting help
For account access, uploads, reports, app sync or connected-service issues, email hqinspectionsuite@gmail.com.
Include the page you were using, the job number if relevant, what you expected to happen and what actually happened.
HQ Inspection Suite
Support
Help with the HQ Inspection Suite website and apps, account access, reports and connected services.
Last updated: 27 October 2026What to send
Helpful details include screenshots, device/browser type, Android app version if using mobile, the affected job or report name, and whether the issue happens after refreshing.
Do not send passwords, private access tokens or client-sensitive files through unsecured channels.
Beta limitations
Beta support focuses on keeping workflows moving and identifying defects. Some features may change quickly as the product is improved.
Critical inspection records should be backed up or exported according to your company process.